Billing Terms and Conditions

Last updated: June 02, 2026

Secure Payment Processing

At lutzseafood.shop, we prioritize the security of your personal and financial information above all else. We use Shopify Payments as our primary payment gateway, a globally recognized and trusted solution for secure online transactions.All transactions are processed through military-grade secure servers using Secure Sockets Layer (SSL) technology with 256-bit encryption. This end-to-end encryption ensures that your credit card data remains completely confidential and cannot be read or intercepted by any third parties during transmission. We strictly comply with PCI-DSS standards and never store full credit card numbers on our internal servers.

Accepted Payment Methods

We accept the following forms of payment for all orders:

  • Credit/Debit Cards: Visa, Mastercard, American Express, Discover, Diners Club
  • Digital Wallets: Apple Pay, Google Pay, Shop Pay

You must provide valid, up-to-date payment information at the time of purchase. By submitting your payment details, you authorize Lutzseafood to charge the designated order amount to your chosen payment method.

Payment Timing

  • Immediate Charge: Your credit card or payment method will be charged at the exact moment your order is placed and confirmed on our system.
  • Verification: All orders are subject to mandatory payment verification and authorization before shipping. If your payment method is declined, expires, or cannot be verified for any reason, we reserve the right to cancel your order without prior notice.

Pricing and Fees

  • Currency: All prices listed on our website are in United States Dollars (USD).
  • Total Price: The total amount displayed at the final checkout step is the definitive price you will pay.
  • Taxes: In accordance with our Shipping Policy, applicable sales tax will be automatically calculated and added at checkout based on your shipping destination and Florida state laws.
  • No Hidden Fees: We do not charge any additional transaction fees, processing fees, or handling fees.

Billing Information

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You further agree to promptly update your account details, including your email address, credit card numbers, and expiration dates, to ensure we can complete your transactions and contact you regarding your order as needed.

Chargeback and Disputes

If you identify any unauthorized charges or billing discrepancies on your statement, we strongly encourage you to contact our customer support team first before initiating a chargeback with your bank. We are committed to resolving all billing issues amicably and efficiently within 24 business hours.

Contact Information for Billing Queries

  • Operator: Lutzseafood
  • Email: support@lutzseafood.shop
  • Address: 947 OLD LINCOLN HIGHWAY, LANGHORNE, PA, 19047
  • Phone: +17246033134

We’re here to help you provide the best nutrition for your beloved pets! At lutzseafood.shop, we value our customers and are dedicated to providing exceptional support for our premium seafood pet treats and canned food. Whether you have a question about an order, need product recommendations, or want shipping details, our professional team is ready to assist you.